Our One-Year Quality Guarantee

We stand firmly behind the quality of the components that we supply with a solid one-year assurance policy. Our confidence in our team and quality processes enables us to fully commit to our product's performance.

Our Promise

When you make a purchase from Cyclops Electronics, you will be protected by our One-Year Quality Guarantee. This means that if the parts we provide you with fail to meet manufacturer’s specification within twelve months, we will either replace the parts free-of-charge, no questions asked, or refund the original purchase price.

Our sourcing network adheres to stringent quality standards, including our own warehouses. Each part undergoes thorough inspection, from visual inspections to independent verification by specialist test houses.

Delivery Guarantee and Order Tracking

With every order you place, we provide you with a firm dispatch date and grant access to our online tracking system, allowing you to monitor the progress of your delivery. Moreover, you have the option to request an email notification each time a shipment is dispatched, containing the tracking number and delivery date. This comprehensive system empowers you to track your goods in transit, ensuring you remain informed and up-to-date throughout the process.

Quality Checked Shipments

Every shipment is examined for quality by one of our highly qualified personnel. This is part of Cyclops Electronics’ ISO 9001:2015 Quality Standard. All orders are carefully packed using shielded, anti-static or vacuum-sealed packaging where necessary, so you receive your parts in perfect condition. In addition, all our suppliers are constantly monitored, which means you receive the highest standard of quality.

At Cyclops Electronics, we believe that quality and attention to detail make all the difference, which is why quality is not just a word we use; it is a way of working that we embrace. The commitment to quality begins with ensuring our suppliers conform to our stringent quality processes, continues with our in-house quality checks, and extends right through to our Quality Guarantee.

Expert sourcing through our global, quality-assured offices gives full traceability to ISO 9001:2015 compliant standards. This, combined with comprehensive inspection services athe Cyclops Guarantee allows you to buy with complete confidence.

Our Global Sourcing Services

From long lead times to changed forecasts, we provide a rapid solution to your electronic component shortages.